Privacy Policy


This privacy policy explains how we manage your personal information that we collect from you. We encourage you to read our privacy policy before using the website or submitting any personal information.

By using this website, you are accepting all the terms described in this privacy policy.


Collection of Your Personal Information

We and/or our third party service providers may collect your personal information or that of your company from a representative:

(a) when you make an enquiry;

(b) when you register/subscribe to the website or newsletter;

(c) when you complete purchase orders, registrations, requests or applications for our products or services (by phone, in person or electronically;

(d) when you communicate with us directly (by email, telephone, direct mail or any other means);

(e) when you interact with us during promotions, competitions, sales, or special events

(f) where you access and use our website; or

(g) from other sources including but not limited to public domain sources, industry bodies and directories.

The information collected may include your name, mailing or residential address, ip address, telephone number, email address and other transaction and registration details.

If you choose not to provide us with your personal information, we may not be able to provide the information, goods or the service you may require, or to fulfil one or more other purposes of collection of your personal information.


Our Use of Cookies

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.

Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access and the information downloaded by you. While this anonymous statistical data may be aggregated and used in broader statistical analysis by us and our web monitoring service provider to improve our services, at no time can we personally identify you as the source of that data.


Use and Disclosure of Personal Information

You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:

(a) allowing Modern Detail by Sarah Jane to process and fulfill your order;

(b) allowing Modern Detail by Sarah Jane to carry out or respond to your requests;

(c) allowing Modern Detail by Sarah Jane to improve products and services, evaluate and maintain products and services and provide customer support and request feedback;

(d) to allow our third party service providers to assist us in providing and improving our services to you, and to analyse trends in sales and to better understand our customer’s needs in order to develop, improve and market our products and services to you;

(e) to any successor in interest of ours;

(f) when required by law or when we have a good faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process

(g) for the purposes of various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;

(h) to allow our third party service providers to include in a database compiled by us or our third party service provider for use in direct marketing of promotions, product and services we think may interest to you;

(i) to facilitate our internal accounting and administration;

(j) to provide offers that may be of interest to you; and

(k) to better understand your preferences.

Our third party service providers are organisations that include those that may assist us with research, product manufacturer, mail and delivery, security, professional advisory, banking, payment processing or technology services. Where we engage third party service providers to perform services for us, those third parties may be required to handle your personal information. Under these circumstances those third parties must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.

Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.


Security and Linked sites

Modern Detail by Sarah Jane assumes no responsibility for the security of this site or your communications with the site. We may permit some links to other sites for convenience but Modern Detail by Sarah Jane has no responsibility for the unaffiliated sites to which it is linked or for material posted to this site by anyone other than Modern Detail by Sarah Jane. You should make your own enquiries as to the privacy policies of these parties. We are not responsible for information on, or the privacy practices of, such websites.

    We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at


    Changes to our Policy

    If we change our privacy policy we will post a new version on our website which will become effective when posted. The new policy will apply to all current and past users of the website and will replace any prior policies that are inconsistent with it.


    Direct Marketing

    You consent to and authorise us to include your personal information in a database compiled by us for use in direct marketing by us. If you do not wish to receive marketing material from us, you can opt-out by contacting us directly. All emails, SMS and newsletters from this website allow you to opt-out of further mailings by clicking on the link “unsubscribe”.


    Contact Us

    If you ever have any questions regarding our privacy policy please contact